<h2>What is the GO2Support program?</h2>
<p>GO2Support is a remote access and control software for technical support.</p>
<p>If you have installed GO2Dental, then the GO2Support program is also automatically installed.</p>
<p></p>
<h2>How to start the GO2Support program?</h2>
<ol>
<li>Double-click the "GO2Support" icon on your desktop</li>
<li>Click "Accept"</li>
</ol>
<img src="https://cdn.livechat-static.com/api/file/kb/file/15335775/6ada9425ce-134ad8d364e748f8197b.png" alt="undefined" style="float:none;height: undefined;width: undefined"/>
<ol>
<li>Then, your ID is shown. Please send your ID to the technical support team to give them access to connect to your PC.</li>
</ol>
<img src="https://cdn.livechat-static.com/api/file/kb/file/15335775/0ea24d9487-59f8870127b3537c1c04.png" alt="undefined" style="float:none;height: undefined;width: undefined"/>
<p></p>
<h3><strong><ins>*</ins></strong><ins>NOTE:</ins> GO2Support can not be started, if another version of the Teamviewer program is running.</h3>
<h3>Please close the standard Teamviewer and start GO2Support again.</h3>
<p></p>
<img src="https://cdn.livechat-static.com/api/file/kb/file/15335775/a16c5e39fe-93ca76ff8c8ac08013db.png" alt="undefined" style="float:none;height: undefined;width: undefined"/>
<p></p>
<p>VIDEO:</p>
<iframe allowfullscreen width="undefined" height="undefined" src="https://www.youtube.com/embed/oDTdRtaPSxY" frameBorder="0"></iframe>
<p></p>
<p></p>
<p></p>


What is the GO2Support program?
GO2Support is a remote access and control software for technical support.
If you have installed GO2Dental, then the GO2Support program is also automatically installed.

How to start the GO2Support program?
Double-click the "GO2Support" icon on your desktop
Click "Accept"
 
3. Then, your ID is shown. Please send your ID to the technical support team to give them access to connect to your PC.
 

*NOTE: GO2Support can not be started, if another version of the Teamviewer program is running.
Please close the standard Teamviewer and start GO2Support again.

 

VIDEO:
 




Starting GO2Support for remote technical support

Error code: ERR_TOOL_LONG [18]

Error code: ERR_WATER_PUMP_TIMEOUT [4]

Error code: ERR_GET_TOOL_FAILED [10]