<h2><strong>Error </strong>causes</h2>
<p>No tool was detected when the spindle got a tool. The ATC pocket was empty or there is a problem with the clamping mechanism.</p>
<h2></h2>
<h3><strong>How to fix the issue:</strong></h3>
<ol>
<li>Check if there is a tool in the ATC.</li>
<li>Go to the "Tools" menu and click the "Get Tool" button to check</li>
<li>If a spindle can not get a tool correctly, please proceed with "Auto Teaching" calibration (Settings -&gt; Auto Teaching).</li>
</ol>
<p></p>


Error causes
No tool was detected when the spindle got a tool. The ATC pocket was empty or there is a problem with the clamping mechanism.

How to fix the issue:
Check if there is a tool in the ATC.
Go to the "Tools" menu and click the "Get Tool" button to check
If a spindle can not get a tool correctly, please proceed with "Auto Teaching" calibration (Settings -> Auto Teaching).


Error code: ERR_GET_TOOL_FAILED [10]

Starting GO2Support for remote technical support

Error code: ERR_TOOL_LONG [18]

Error code: ERR_WATER_PUMP_TIMEOUT [4]